At Soefr.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect:

We collect personal information when you visit our site, place an order, or interact with us. The types of personal information we may collect include:

• Contact Information: Your name, email address, phone number, and shipping/billing address.
• Payment Information: Your credit card or other payment details necessary to process transactions.
• Device and Usage Data: Information about your device, browser, IP address, and how you interact with our website (for example, pages viewed, time spent on the site).

2. How We Use Your Information:

We use the personal information we collect to provide you with a smooth and efficient shopping experience. This includes:

• Order Processing: To process your orders, ship your products, and handle any returns or exchanges.
• Customer Support: To respond to your inquiries, provide customer service, and resolve any issues related to your purchases.
• Marketing Communications: With your consent, we may send promotional emails or newsletters about new products, sales, or other updates. You can opt out of these communications at any time.
• Improvement of Services: To analyze user behavior and improve the performance and functionality of our website.

3. How We Protect Your Information:

Your privacy and security are important to us. We use a variety of security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption technology to protect your sensitive data during transactions.
• Payment Processing: We partner with trusted third-party payment processors (such as PayPal or Stripe) to handle your payment securely. We do not store your credit card information.

4. Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in our business operations, such as:

• Shipping and Delivery: To fulfill your orders, we may share your information with delivery partners.
• Payment Processors: For payment transactions, we share necessary information with secure payment gateways.
• Legal Requirements: We may disclose your personal information if required by law, such as complying with a subpoena or other legal processes.

5. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings.
• Analyze website traffic and behavior to improve user experience.
• Provide targeted advertising based on your browsing activity.

You can manage your cookie preferences through your browser settings if you do not wish to accept cookies.

6. Your Rights and Choices:

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to any legal or contractual obligations.
• Opt-out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails.

7. Third-Party Links:

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children’s Privacy:

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date. We encourage you to review this policy periodically.

10. Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

• Email: elessar@soefr.shop
• Phone: +1(289) 850-9894

Thank you for trusting Soefr.shop with your personal information.